Our Comprehensive Services

Providing excellent service to help the Bank and Financial Institution companies to recover overdue payments on behalf of creditors and deliver excellence achievement while adhering to relevant laws and regulations.

 

We provide a debt collection service that uses a two-pronged approach (double effort), as the following :

Skilled at communicating

Our in-house desk collectors are skilled at communicating with debtors through calls and letters. They work to negotiate payment arrangements and encourage debtors to settle their debts.

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Skilled at communicating

Hands-on Approach

In addition, our field collectors take a more hands-on approach. They personally visit debtors, which can often motivate faster repayment. This combination of phone-based and in-person collection efforts ensures that we do everything we can to help our clients recover their outstanding debts.

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Hands-on Approach

Training & Course

Training & Course, Training Module for Desk and Field Collector : Communication & Negotiation Skill, Legal Compliance & Professional Debt Collector Ethics, Problem Solving Skills, Credit Cycle & Risk Management Knowledge.

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Training & Course

Technology and Tools

As a debt collection agencies, we require the latest technology-based systems to carry out debt collection more efficiently and effectively for the following reasons :

Increased Productivity

By reducing manual work and efficiency, technology-based systems can increase our productivity of, so that allowing us to handle more cases and less time.

Increased Productivity

Better Contact Management

With technology systems, we can manage contact with debtors more efficiently. Collector can set reminders and schedules for calls or letters, so there is no loss of times.

Better Contact Management

Better Data Analisys

Modern systems can analyze billing data better. This can help us to identify payment patterns, predict the risk of bad debt, and develop smarter collection strategies.

Better Data Analisys

Timely Reporting

Technology-based systems can generate reports automatically, allowing us to monitor billing progress in real-time. It is important to take prompt action if necessary.

Timely Reporting

The Founders

Our team of skilled professionals brings a wealth of expertise in debt recovery strategies, negotiation, and legal compliance. Our track record of successfully recovering debts in bank and finance industries demonstrates our dedication to achieving favourable outcomes.

Patar ManaluCommisioner

Bachelor with 27 years experience in banking, Specialist and expert on Debt Collection & Recovery, have excellent abilities in managing bad debt for unsecured and secured credit of banking and financial company also has strong leadership.

Patar ManaluCommisioner

Bachelor with 27 years experience in banking, Specialist and expert on Debt Collection & Recovery, have excellent abilities in managing bad debt for unsecured and secured credit of banking and financial company also has strong leadership.

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Firman SembiringPresident Director

Bachelor with 20 years working experience for debt collection business of banks and finance companies for several position such as as desk collector, field collector team leader, with last position as collection manager.

Firman SembiringPresident Director

Bachelor with 20 years working experience for debt collection business of banks and finance companies for several position such as as desk collector, field collector team leader, with last position as collection manager.

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FAQs

Frequently asked questions or Questions and Answers are listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic.

Most question and Answer regarding Debt Collection Agency

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