Our in-house desk collectors are skilled at communicating with debtors through calls and letters. They work to negotiate payment arrangements and encourage debtors to settle their debts.
PT Purimindo Mitra Sejahtera
Bad Debt Recovery Expert
Bad Debt Recovery Expert
Providing excellent service to help the Bank and Financial Institution companies to recover overdue payments on behalf of creditors and deliver excellence achievement while adhering to relevant laws and regulations
Providing excellent service to help the Bank and Financial Institution companies to recover overdue payments on behalf of creditors and deliver excellence achievement while adhering to relevant laws and regulations.
We provide a debt collection service that uses a two-pronged approach (double effort), as the following :
Our in-house desk collectors are skilled at communicating with debtors through calls and letters. They work to negotiate payment arrangements and encourage debtors to settle their debts.
In addition, our field collectors take a more hands-on approach. They personally visit debtors, which can often motivate faster repayment. This combination of phone-based and in-person collection efforts ensures that we do everything we can to help our clients recover their outstanding debts.
Training & Course, Training Module for Desk and Field Collector : Communication & Negotiation Skill, Legal Compliance & Professional Debt Collector Ethics, Problem Solving Skills, Credit Cycle & Risk Management Knowledge.
We are one of the debt collection agencies company in Jakarta, Indonesia, which was founded in 2009. At PMS Collection, we are dedicated to providing effective and ethical debt recovery solutions for businesses. With over 14 years of experience in the industry, we have built a reputation for delivering results while upholding the highest standards of professionalism and compliance.
Read MoreAs a debt collection agencies, we require the latest technology-based systems to carry out debt collection more efficiently and effectively for the following reasons :
By reducing manual work and efficiency, technology-based systems can increase our productivity of, so that allowing us to handle more cases and less time.
With technology systems, we can manage contact with debtors more efficiently. Collector can set reminders and schedules for calls or letters, so there is no loss of times.
Modern systems can analyze billing data better. This can help us to identify payment patterns, predict the risk of bad debt, and develop smarter collection strategies.
Technology-based systems can generate reports automatically, allowing us to monitor billing progress in real-time. It is important to take prompt action if necessary.
Our team of skilled professionals brings a wealth of expertise in debt recovery strategies, negotiation, and legal compliance. Our track record of successfully recovering debts in bank and finance industries demonstrates our dedication to achieving favourable outcomes.
Bachelor with 27 years experience in banking, Specialist and expert on Debt Collection & Recovery, have excellent abilities in managing bad debt for unsecured and secured credit of banking and financial company also has strong leadership.
Bachelor with 20 years working experience for debt collection business of banks and finance companies for several position such as as desk collector, field collector team leader, with last position as collection manager.
Frequently asked questions or Questions and Answers are listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic.
Most question and Answer regarding Debt Collection Agency
Our agency can offer your bank several key benefits, including increased recovery rates, reduced delinquency, enhanced compliance with relevant regulations, and improved customer relationships. We have a proven track record of success in debt recovery and are committed to maintaining the highest ethical standards in our operations.
Protecting customer data is a top priority for us. We have robust data security measures in place to safeguard sensitive information. Our processes strictly adhere to data protection laws, including GDPR, and we are committed to maintaining the privacy and security of customer data.
We understand the importance of preserving customer relationships. Our approach includes professional communication, offering repayment options, and working with debtors to find mutually agreeable solutions. We aim to minimize reputational risk for your bank and foster goodwill among customers.
We differentiate ourselves through cutting-edge technology, a highly trained and professional team, and a focus on performance metrics that prioritize recovery rates, compliance, and customer satisfaction. We provide comprehensive reporting and transparency to demonstrate our effectiveness.
We take disputes and complaints seriously. When a debtor raises concerns, we investigate the matter, provide clear explanations, and work to resolve the issue amicably. Our goal is to maintain open communication